Help Center

Helpful information and guides on all JigSpace features and functions.

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icon-share-jig.svg
icon-shareplay.svg
icon-person.svg
icon-person-slash.svg
icon-join-presentation.svg
icon-gallery.svg
icon-ellipsis.svg
icon-close.svg
icon-clear-annotation.svg
icon-audio-avp.svg
icon-attachments.svg
icon-arrow-forward.svg
icon-arrow-backward.svg
icon-annotation.svg
icon-swatch-texture.svg
icon-swatch-texture-delete.svg
icon-reset.svg
icon-library.svg
icon-check.svg
icon-team-black.svg
icon-explode.svg
icon-visible.svg
icon-view.svg
icon-video.svg
icon-unlocked.svg
icon-unlock.svg
icon-undo.svg
icon-target.svg
icon-sub-object-mode.svg
icon-stop.svg
icon-start-recording.svg
icon-select-all.svg
icon-scale.svg
icon-save.svg
icon-rotate.svg
icon-rotate-blue.svg
icon-remove.svg
icon-redo.svg
icon-record.svg
Icon previous.svg
icon-previous-step.svg
icon-play.svg
icon-pause.svg
icon-paste.svg
icon-ok.svg
icon-offline.svg
icon-object-mode.svg
Icon-next.svg
icon-next-step.svg
icon-multiselect.svg
icon-move.svg
icon-more.svg
icon-more-settings.svg
icon-mic-on.svg
icon-mic-off.svg
icon-locked.svg
icon-lock.svg
icon-lasso-select.svg
icon-lasso-deselect.svg
icon-label.svg
icon-knowledge.svg
icon-invisible.svg
icon-information.svg
icon-home.svg
icon-flatmode.png
icon-duplicate.svg
icon-dropper.svg
icon-delete.svg
icon-delete-audio.svg
icon-copy.svg
icon-colour.svg
icon-camera.png
icon-back.svg
icon-audio.svg
icon-ar.svg
icon-all.svg
icon-all-previous.svg
icon-all-after.svg
icon-add-user.svg
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Roles in team

Roles in team

JigSpace uses role-based access control to manage what a user can see or do when using the applications.

Role types

Creator

Creators can create, edit, view, and present Jigs. They can also upload 3D models to the shared team library, and collaborate on other Jigs in their team that have been shared with them 1:1 or with the whole team. In your team they might have positions like designers, engineers, teachers, or other subject matter experts.

Presenter

Presenters are read-only users. They can only view and present Jigs that are shared with them in the Jig apps. They can view private Jigs that are shared with them, and use premium features like offline viewing mode. They are typically in sales or training positions, or set up at trade shows and retail locations on shared devices.

Team admin

Team admin users are the first user in a team, and have the highest level of permission. They can add and remove users, create and manage content regardless of who owns the content, and see Jigs owned by anyone in the team, even if they are not shared with the team. They can view analytics and transfer Jigs between team members or even other teams if they are in those teams.

Extra permissions:

  • Team manager: This permission is being deprecated, and has been replaced by Team Admin role.
  • Billing contact: The person we invoice monthly or yearly and approves changes to subscriptions.
Sharing Setting Presenter Creator Team Admin
Team can view View View View & edit
Team can edit View View & edit View & edit
Shared 1:1 can view View View View & edit
Shared 1:1 can edit View View & edit View & edit

Editing user permissions

To change a user's role and permissions, go to the account dashboard and click on 'Team Seats'.

Select a user from the list to edit by click on the edit button, then save after making changes.

You can also update your team members names and company roles here to make your collaboration experience more helpful when viewing other shared environments in the JigSpace app.

Editing team user permissions and information in JigSpace dashboard

Managing file permission

You can change the permission of who can view or edit a file in the JigSpace app, or the account dashboard.

To change permissions on a file, go to the sharing menu, and 'Manage access'.

Learn more about sharing with specific users.

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